Why Lightspeed isn’t the best choice for running your Magento business anymore.
- Fast order creation and processing
- Scalable & customizable
- Compatible with multiple hardware, payments, 3rd-party tools
- One intuitive platform
- Dedicated to innovation
- Fast expert support
3 Big reasons why customers are switching from Lightspeed to Magestore
We’ve spoken with plenty of store owners using Lightspeed who have asked themselves the same question.
- Broken inventory management that doesn’t sync across storefronts
- Highly-technical customizations that require in-house IT support
- Added fees whenever you open a new location
These common frustrations with Lightspeed make it hard for businesses to grow sustainably and provide the seamless experience the customers expect.
If Lightspeed is falling short and you’re looking for alternatives, we’re here to help.
Why Magestore is a better choice than Lightspeed POS for Magento merchants
Here are 3 things you cannot find at LightSpeed POS, but Magestore can!
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Real time data synchronization on Magento
“I couldn’t take advantage of Lightspeed’s features because of their weak connection to Magento.”
- Integrate with Magento through a connector: Lightspeed connects their standalone point of sale with the 3rd-party connector by Maurisource, so you will work with many parties to operate your systems, and the costs might more expensive because it is not included in your POS. Even you can face data interruption soon.
- Inventory data and loyalty programs: Lightspeed’s non-native-to-Magento system causes a huge problem in data synchronization between online and offline. Lightspeed POS also limit customizations on loyalty and promotion programs.
- Seamless integration: Help you to integrate POS system with Magento eCommerce and other tools in your ecosystem to ensure smooth operations.
- Native to Magento: Ensures real-time data sync between the online website and physical store. We make it super easy for retailers to manage multiple sales channels and get a single, unified view into how your business is doing.
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Unlimited customizability, seamless integration with 3rd-party tools
“Lightspeed couldn’t customize some unique features for my specific industry.”
- Limited third-party compatibility: Lightspeed typically requires coding experience to make any robust changes to functionality. While the system is simple, you need to do such integration tasks on your own.
- Clumsy customer experience: Learning the system from scratch and customizing the feature on their own are too dangerous, too costly and time-consuming. It can even lead to a clumsy customer experience as the system becomes overloaded with features.
- Unanticipated risks: The system can work well if you only have one store and not many SKUs, more problems arise when you have more stores and product SKUs such as wrong stock figures and incorrect stock transfer.
- Dedicated team: Magestore has dedicated business analysis and development team to work on your unique requirement. We will design a perfect solution that matches your business processes, then the team will start coding the feature at a very competitive hourly rate.
- Available customization service: Tell us your specific requirements and we can craft the best-fit solution for your business and support you to operate it effectively and smoothly.
- Complete system: Keep your inventory exact, and manage a large number of SKUs, products, warehouses, and store locations on ease.
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Craft all you need and pay only one time for lifetime use
“I couldn’t save money when expanding business because Lightspeed charges fee whenever opening a new store.”
- Limited locations, stores, and users per a Lightspeed account: Whatever you business is small or large, this is a huge limitation that you will face soon. If you request for more locations, stores, users, and devices to use, you have to pay more unanticipated fees.
- Limited by Lightspeed payment processor: You have to use Lightspeed payment processor without any other methods. If you want to use your available processor, or move to other processor in the future, you can be charged X3 fees.
- Difficult to control over the system: You don’t own the POS. You just “hire” Lightspeed for a period of time, and when you want to switch to a new system and cancel their plan, you must “pack” your stuff and migrate all data of your business to the new system.
- Unlimited users and unlimited device for all Magestore POS pricing plans: Just pay one time, you can own our POS forever, expand as many stores as you want, and get your entire team using the software without spending more per user like Lightspeed.
- Unlimited payment processors: Magestore can help you to integrate POS with multiple payment methods and do not charge your transaction fees per order.
- Your POS, your right: Because Magestore POS is a web-based POS, you will own your POS data and can assign the access to your staff as you want.
Magestore and Lightspeed POS comparison
Look at this summary table to find your best fit solution
Product comparison | ||
Magento-native | Yes | No |
Compatible devices | Macs & PC, iPad, Android tablet | Macs & PC, iPad |
Magento 2 versions | Open Source & Commerce | Depend on integrations |
Security | Token-based authentication | PIN code lock |
Create custom items on checkout | Yes | No |
Use mobile device to scan barcode | Yes | No |
Offline mode | Yes | No |
Inventory management |
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Loyalty program |
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Support |
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Pricing |
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Customer rating on Trustpilot | 4.5/5
| 4.5/5
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Customer rating on Capterra | 4.7/5
| 4.1/5
|
5 Steps to switch from Lightspeed to Magestore
If the current Lightspeed POS system makes you exhausted, don’t hesitate to talk with our consultant to get a free switching analysis.
Step 1
Talk to our consultation to understand your business requirements, pricing, and offers
Step 2
Prepare your compatible hardware
Step 3
Set up your software
Step 4
Train your staff
Step 5
Go live and update new features
All-in-one POS solution for every business need
✅ Native to Magento of all versions, sync real time data across channels without interruptions
✅ Seamless integrate with multiple payments, shipping, and 3rd-party tools/software/extensions
✅ Unlimited store locations, users, and devices
✅ Fast order creation and processing
✅ No hidden fees, no transaction fees
✅ 90-day refund policy for POS Commerce
✅ Compatible with various hardware
✅ Easy to scale up your business
✅ Highly customizable
✅ Pay one time, use life time
What customers say when switching from
non-Magento system to Magestore POS
FAQs
How much does Lightspeed POS cost?
Lightspeed POS for retail starts at $139/month for very limited features of a POS you need. Then you need to pay more for necessary features, monthly transaction fees, connector purchase and maintainance fees. It sound cheap but it turns out to be expensive compared with many other POS in the market.
Is Lightspeed a good POS?
Lightspeed POS offers a stand-alone point of sale for every eCommerce platform, so it is suitable whatever you are selling at Magento, Shopify, Woocommerce, or eBay,… To start, this POS is good for small business with 1-2 store locations and need basic features in POS system. But there are some problems about security when you use a easy-to-use POS, or when you want to scale up your stores, add more devices, integrate it with your current systems, and add more users to your account. They have a support team to take care of you when starting a contract with you, but they are not there whenever you had a problem with your system. Generally, you should compare features and pricing of Lightspeed POS with some others before deciding to implement it.
How much does Lightspeed payment processing cost?
“If you use your card to buy something in a store, they’ll take 2.6% of the total plus an extra 10 cents. But if you’re shopping online or not in person, the fee goes up to 2.9%, and they also tack on an additional 30 cents.” This is what Lightspeed user is saying. Lightspeed limits their users to use LS payment processor, that means you might be charged up to 3X original fees if you don’t switch to their payment processor.
What are Lightspeed POS alternatives?
Some Lightspeed POS alternatives are Magestore POS, Square POS, Revel, EPOS Now,… It is up to your business needs and eCommerce platform that you are using to sell online. Magestore point of sale is the best choice for Magento merchants to connect sales and inventory datas among multiple sale channels and manage in a single view.
Don’t wait, switch to Magestore today!
(it’s easier than you think)
Magestore POS is the ultimate solution to replace Lightspeed. Together we help you solve all problems!